Job Description
**Description:**
**Who We Are**
At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
Ideally situated across from the stunning and lush 40-acre California Capitol State Park - and surrounded by restaurants, shopping, and nightlife - our recently redesigned downtown Sacramento, California hotel places you in a serene urban oasis within walking distance of Capitol Mall, Crocker Art Museum, Old Sacramento Waterfront and more. Enjoy the expansive resort-style pool deck, savor an exquisite dinner beside an outdoor fireplace, or take in the city skyline views from the guest room.
**The Opportunity**
Control Clerks are primarily responsible for room inventory to maximize selling opportunities at the Front Office. This includes assigning room blocks for groups and guest preferences. Front Office Agents rely on the Control Clerks ability to manage the inventory and analyze reports. This role has a direct impact on guest fulfillment with room accommodations. Control Clerks must also assist in the guest registration process and communication of hotel services and promotions. This position leads other associates by coaching, and giving direction and may include training. Front Office Control Clerk is the perfect opportunity for a seasoned Front Office Agent ready to advance their career into management.
This is an hourly position with a compensation of $24.85 per hour.
**We are proud to offer exceptional benefits which include:**
+ Free room nights, Discounted, and Friends & Family Room Rates
+ Medical, Prescription, Dental, and Vision Insurance
+ 401K with company match
+ Paid Vacation, sick days, new child leave, and personal day
+ Paid Family Bonding Time and Adoption Assistance
+ Tuition Reimbursement
+ Free colleague meals during shift
+ Employee Stock Purchase Plan
+ Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more
**All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.**
**Qualifications:**
+ A true desire to satisfy the needs of others in a fast-paced environment.
+ Must have refined verbal and written communication skills.
+ Must have at least 1-year of Hospitality experience.
+ Experience and thorough understanding of Front Office Operations.
+ Must be able to work a flexible schedule of AM or PM shifts, holidays, and weekends.
Hyatt is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
**Who You Are**
As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and seek various opportunities to develop personally and professionally.
**Primary Location:** US-CA-Sacramento
**Organization:** Hyatt Regency Sacramento
**Pay Basis:** Hourly
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** SAC002152
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Job Tags
Hourly pay, Holiday work, Full time, Outdoor, Flexible hours, Shift work, Night shift, Weekend work,
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