Support Center Agent Job at Sales Match, Aurora, CO

REdPdWNBbjI3cTB6WEowd3NhVGlCTFBqRVE9PQ==
  • Sales Match
  • Aurora, CO

Job Description

Job Title: Remote Support Center Agent

Hourly Pay: $18 - $22/hour

Summary:

We are hiring a Support Center Agent to join our fully remote team. In this role, you will provide front-line assistance to customers by answering inquiries, troubleshooting issues, and delivering effective solutions. If you’re a problem-solver who enjoys helping others and working in a fast-paced environment, this position offers a rewarding path in customer support.

Job Responsibilities:

  • Respond to customer inquiries via phone, email, and live chat

  • Troubleshoot and resolve issues with products or services

  • Accurately log interactions and resolutions in the support system

  • Provide clear, step-by-step guidance to customers

  • Escalate complex or unresolved issues to the appropriate department

  • Stay informed about product updates, FAQs, and support procedures

  • Maintain professionalism and empathy during all customer interactions

Qualifications:

  • Excellent verbal and written communication skills

  • Strong analytical and problem-solving abilities

  • Comfortable multitasking and navigating support tools

  • Prior experience in customer support, help desk, or related roles preferred
  • Ability to work independently in a home-based environment

  • Reliable high-speed internet and a quiet, distraction-free workspace

Perks & Benefits:

  • 100% remote work with flexible scheduling options

  • Competitive hourly pay: $18 - $22

  • Paid training and onboarding support

  • Evening and weekend shift availability

  • Supportive, team-oriented company culture

  • Opportunities for career advancement within the support team

Job Tags

Hourly pay, Work from home, Flexible hours, Weekend work, Afternoon shift,

Similar Jobs

HarmonyCares

Telephonic RN Nurse Care Manager- Remote in Newark, NJ Job at HarmonyCares

Overview: HarmonyCares is one of the nations largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares...

Plain Vanilla Bakery

Commis Chef Job at Plain Vanilla Bakery

 ...preparation. Food Safety & Hygiene understanding of HACCP basics, personal hygiene and workstation cleanliness, proper food storage and...  ...teamwork and cleanliness. Taking directions from CDP, Sous Chef, and Head Chef. Flexible and reliable; able to adapt quickly... 

The Long Drink Company

Brand Ambassador (Mississippi) Job at The Long Drink Company

 ...JOB DESCRIPTION We're looking for outgoing, enthusiastic Brand Ambassadors to represent The Long Drink at local events, tastings, and promotions. As a Brand Ambassador, you'll be the face of the brand at grocery stores, bars, restaurants, and other venuesintroducing... 

Serra Ford Farmington Hills

Title Clerk Job at Serra Ford Farmington Hills

We are currently seeking a motivated and highly organized Title Clerk. If you have a genuine desire to succeed as part of a team, we want to talk to you.What We Offer* Medical, Dental & Vision* 401k with Match* Paid Time Off* Growth Opportunities* Paid Training... 

Buckeye Broadband

News Video Producer Job at Buckeye Broadband

 ...errors, make corrections, and guide others to improve writing Assist digital team with proofing, writing, and publishing stories on...  ...writing and copy-editing skills Knowledge of broadcast production, graphics, sports, and weather Solid news judgment Requires...